Bright Start has been a great place to send my kids (Ages 3 years and 5 months). They were immediately receptive to handling the issues my strong-willed three year old was experiencing. She gets excited to go to school most mornings so she can play and learn with her friends. The staff is good at handling discipline and the education of my older child.
My younger child needed a little extra TLC when he started at 12 weeks. The staff was great at attending to his needs. They are always willing to listen and, the most important part, address any concerns we have as parents.
This also applies to the director, who always makes time for us if we need it. She is always courteous, quick to respond to e-mail and truly cares for our children, even though they are only 2 in a school of 100+.